Shipping Policy
Shipping Policy
Thank you for shopping with us! We want to ensure that your experience with our store is smooth and enjoyable, and that your order arrives quickly and safely. Please review our shipping policy below for all the details you need.
Shipping Methods & Rates
We offer a variety of shipping options to meet your needs. Shipping rates are calculated at checkout based on your location, the weight of the items in your order, and the selected shipping method.
Standard Shipping
- Estimated Delivery Time: 5-7 business days
- Shipping Cost: Calculated at checkout
Expedited Shipping
- Estimated Delivery Time: 2-3 business days
- Shipping Cost: Calculated at checkout
Processing Time
All orders are processed and shipped within 1-2 business days after payment is received (excluding weekends and holidays). Please note that processing times may vary during peak seasons, such as holidays or special sales events.
Order Tracking
Once your order has shipped, you will receive an email with tracking information. You can use the tracking number to monitor the status of your shipment online. If you do not receive tracking information within 2 business days of placing your order, please contact us at [email address] for assistance.
Address Accuracy
Please ensure that the shipping address you provide is correct and complete. We cannot be responsible for delays or undelivered packages due to incorrect or incomplete address information. If you need to make changes to your address, please contact us immediately after placing your order.
Lost or Damaged Packages
We take great care in packaging and shipping your items, but once an order leaves our facility, we cannot guarantee delivery. If your package is lost or damaged in transit, please contact the carrier directly for assistance. If you are unable to resolve the issue with the carrier, please reach out to us at styleonlux@gmail.com and we will work with you to find a solution.
Shipping Delays
While we strive to meet the estimated delivery times, please note that shipping delays can occur due to weather, customs, or other factors beyond our control. If your order is delayed, please check the tracking information for updates. We appreciate your patience and understanding.
Returns & Exchanges
For information about returns and exchanges, please visit our [Return Policy page]. If you have any questions or concerns about your order, don't hesitate to reach out to our customer service team at styleonlux@gmail.com.
Thank you for choosing Styleonlux We appreciate your business and are committed to providing you with an exceptional shopping experience.